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GemaTech White Papers.

Given that GemaTech is an established and well respected company in the Telecoms sector, having developed a growing number of innovative products and solutions focusing on telecoms business continuity, secure voice recording and flexible working technologies, gematech is regularly invited to deliver papers at various conferences and exhibitions and to also contribute articles and opinion pieces to leading industry publications.

Consequently, the Opinion Pieces which feature on the web site, together with selected White Papers and PowerPoint presentations are intended to be thought provoking pieces which challenge conventional thought processes and historically accepted ways of doing things.

White Papers

Business Continuity
White Papers and Articles on Business Continuity.

Secure Voice Recording
White Papers and Articles on Secure Voice Recording.

Virtual Call Centres
White Papers and Articles on Virtual Call Centres.

Voice over IP
White Papers and Articles on Voice over IP.

Flexible Working
White Papers and Articles on Flexible Working.

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GemaTech’s BCM & BCMLITE provide solutions that can instantaneously and seamlessly re-route all incoming voice and data calls to any other number, or groups of numbers anywhere. Read More

GemaTech’s SVR & SVRLITE are extremely cost effective, and fully scaleable, web based, digital, trunk side voice recording solutions that record all 30 channels of an ISDN30 circuit. Read More

GemaTech’s RSM & SVR is an exchange based remote ACD, incorporating full skills based routing and comprehensive MI call statistics, enabling call centre Agents to work from anywhere. Read More

Provides an all inclusive three year Fully Managed Service Contract for the provision of a comprehensive telecoms business continuity solution to recover a company’s incoming calls. Read More